Contract Type
Permanent
Country
United Arab Emirates
Location
Dubai
Your opportunity

Maintain the relationship with and manage the customers pertaining to Sidel aftersales offering.

Responsible for meeting customer needs and ensuring customer satisfaction, whilst developing and maximizing sales and margin contributions for Sidel in given territory.

Customer point of contact for Services and aftersales activities

Your Mission

Grow sales and profitability of Services offering, adapt regional services strategy to his/her territory, direct and implement action plans with aftersales team

Ensure that customer production line is optimized to the maximum

Responsible for performance of Sidel products, reports non-conformities and responsible for issue resolution process

Propose new Services products that add value to the Customer and are profitable for Sidel

Sell and negotiate Sidel Services portfolio, according to rules and processes of the Company
Plan customer contacts, visits and promotions
Coordinate and analyze market and competitor information, provide forecasts and report to relevant stakeholders
Responsible for his/her region outstanding and overdue payment performance
Is in charge of given account in his/her region

Your Profile

Bachelor’s degree or equivalent

French and English are mandatories

5 years of sales experience and experience on the field (maintenance, production, Field Service Engineer)

Preferred knowledge of Filling and packaging industry equipment and services

Able to travel >50%
Arabic language, Understanding Maghreb region is a plus

Sidel

Company Profile

Open vacancies at Sidel

Services Account Manager Maghreb

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